Coffeeroast Co
Dealing with the CoffeeRoast Co. guys was very satisfactory. A representative (Beverly) replied & communicated quickly & thoroughly when my portafilter/tamper tool was accidentally left out of the ROK GC box by the manufacturer. Isn’t it refreshing when you get a timely, caring reply to a problem? Great customer service 👏🏼☕️
Liz,09/27/2024
The whole process was smooth
The whole process was smooth. Your team members keep me in the loop from beginning to final delivery. Also, your team beat the original delivery date date by 4 weeks.
Many thanks to your team.
Leonard D.,09/23/2024
I bought a coffee roaster
I bought a coffee roaster from coffeeroast.co. Soon after I bought the machine, I had a small question, and the customer service staff was quite helpful. The whole experience was enhanced by their responsiveness, expertise, and genuine helpfulness.
Emily E.,08/14/2024
It was hard to find this coffee roaster…
It was hard to find this coffee roaster in stock anywhere without a 3 month shipping delay. Coffeeroast Co shipped it much earlier than expected, PLUS sent a free coffee bean cooler too. Their price was lower than other retailers with the black friday deal and my husband was VERY surprised to get this as a gift. I am pleased with Coffeeroast service and will definitely use them again.
JUDY,01/04/2024
GREAT Customer Service
We ordered our coffee roaster new from Coffeeroast Co. and their customer service has been amazing. Flor, the customer service rep, was extremely responsive when our roaster fan malfunctioned only after three months of use. They shipped out a new part right away and saved us so much hassle. Flor and Coffeeroast Co, we appreciate your help and look forward to continuing to order from you.
Sean S.,07/21/2024
Great company - quality products
Coffeeroast Co. is great! I have their G1 coffee grinder and it is so nice. Build quality is great (CNC machined metal) and the adjust grinding feature is awesome as well. Customer service is great too!
Andres T.,04/25/2024
It was hard to find this coffee roaster
It was hard to find this coffee roaster in stock anywhere without a 3 month shipping delay. Coffeeroast Co shipped it much earlier than expected, PLUS sent a free coffee bean cooler too. Their price was lower than other retailers with the black friday deal and my husband was VERY surprised to get this as a gift. I am pleased with Coffeeroast service and will definitely use them again.
Judy, 01/03/2024
At CoffeeRoast Co., we're looking for the same things that you are when it comes to coffee; high quality, reliable roasting, analyzing, and brewing equipment. That's why we maintain the highest standards and guidelines for all coffee roasters, espresso machines and all other coffee focused products featured on our store.
Additionally, we're proud to say that behind all of our brands and partners are people that are passionate about coffee. Whether you are a small commercial roaster, a barista, or a specialty coffee enthusiast, our goal is to make sure that you can find what you need at CoffeeRoast Co.
What types of coffee roaster machines do you offer?
We offer a range of coffee roaster machines suitable for both home and commercial use. Our selection includes fluid bed, drum, and hybrid roasters in various capacities to meet different roasting needs.
What is the difference between air and drum roasters?
Air coffee roasters use hot air to roast coffee beans, resulting in a cleaner, brighter flavor profile, while drum roasters utilize a rotating drum to roast beans, producing a richer, more traditional flavor profile.
How do I choose the right coffee roaster machine for my needs?
Consider factors such as the volume of coffee you plan to roast, your desired roast level, budget, and available space. Our team is available to assist you in selecting the best machine for your specific requirements.
Are your coffee roaster machines suitable for beginners?
Yes, we offer coffee roaster machines suitable for beginners with user-friendly interfaces and customizable roast profiles. We also provide resources and support to help you get started with home roasting.
